Frequently Asked Questions
Find quick answers to common questions about booking, payments, and our luxury travel services.
You can book a trip by selecting a package from our website or by using our Custom Trip planner. Once you submit your request, our travel experts will contact you via WhatsApp or phone to finalize the details. A booking is confirmed only after an advance payment is made.
Absolutely! We specialize in bespoke luxury travel. If you like a package but want to upgrade the hotel, add a day, or change an activity, simply click 'Contact Us' or use the 'Custom Trip' page to tell us your preferences.
We accept all major payment methods including UPI (Google Pay, PhonePe, Paytm), Credit/Debit Cards, and direct Bank Transfers (NEFT/RTGS/IMPS).
As per our strict company policy, all bookings are non-refundable once confirmed. We highly recommend reading our official Cancellation Policy page for complete details regarding no-shows, vendor policies, and force majeure events.
Yes! We provide 24/7 on-ground support. Once your trip begins, you will have a dedicated concierge contact on WhatsApp who can assist you with hotel check-ins, driver coordination, and emergency support.
Most of our packages cover land arrangements (hotels, private transfers, sightseeing, and meals as specified). Flights and trains are generally not included unless explicitly mentioned in the package details, but our team can help you book them upon request.
Still have questions?
Our travel concierges are available to help you plan the perfect trip.
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